Terms and Conditions
Thank you for choosing JPO, LLC dba Gretna Containers. Terms and conditions for JPO, LLC
dba Gretna Containers can be found in your confirmation email. Please review and accept the
terms and conditions before your delivery date. By placing an order with JPO, LLC dba Gretna
Containers, you agree to the below mentioned terms and conditions.
Terms & Conditions for JPO, LLC dba Gretna Containers
Delivery & Pick-up: Seven (7) day rental/week rental period means the day of the week your
dumpster arrives on is the same day the following week the dumpster is picked up on unless
arrangements have been made with the office before your pick-up date. Please note there is
only one Monday in a week; therefore, if your rental is from Monday to Monday, that is a seven
(7) day/week rental period. All deliveries, pick-ups, dump & returns, and switch-outs can run any
time of the day, as early as 5:30 AM and as late as 8:00 PM Monday-Friday. The time of day the
delivery was made does not determine the time of day for pick up the following week.
Scheduling goes in order with the other addresses for that day to run efficiently. We do not
require the customer to be onsite for the delivery or pickup of the dumpster. However, please be
as specific as possible when answering the delivery placement questions. Suppose an onsite
contact is unavailable for questions over the phone or in-person regarding delivery or pick-up. In
that case, you will be responsible for all charges involving the trip charge or relocation of the
dumpster. All communication must go through the office. Drivers are not authorized to make
changes to the schedule.
*Please do not block the dumpster in.
Holidays & Weekends: JPO, LLC dba Gretna Containers does not provide service on Sundays
or Holidays. Pick-ups will have a delay due to Holidays; please plan accordingly. If you are
unsure of your dates for delivery or pick-up, contact our office, and we will be happy to assist
you.
Failed Attempt: A $75.00 trip charge will apply if the delivery, pick-up, or switch out was
unsuccessful inside city limits. Failed attempt includes but is not limited to the dumpster being
blocked in, turning the driver away for a scheduled service, dumpster not being loaded correctly
for safe hauling. JPO, LLC dba Gretna Containers has the right to access our property at any
time necessary. It is vital to move parked vehicles, objects, and snow removal, which needs to
be completed before arriving onsite to access the dumpster. Please keep snow piles away from
the front of the dumpster; it will restrict the pick-up of the dumpster. If we cannot remove the
dumpster when the pick-up is scheduled because it is blocked in, a trip charge of $75.00 will
apply along with any accrued days. A daily fee of $20.00 per extra day will apply after the
seventh (7) day until the dumpster is removed. Please communicate with the office to avoid any
failed attempts.
Extension Request: Please call the office Monday - Friday at least 48 hours in advance of your
scheduled pick-up date so we can do our best to accommodate your extension request.
Extending your rental will depend on our availability for that day and the size of the dumpster.
Any days accrued after the seventh (7) day will be charged $20.00 per day to the card on file. A
trip charge will apply if you turn the driver away, along with additional daily charges. Please
understand that we do not hold back any extra dumpsters; they are all scheduled to go out to
the next drop-off. When placing your order, adding additional days will ensure availability to hold
onto the dumpster until your project is complete.
*All communication must go through the office. Drivers are not authorized to make
changes to the schedule.
Dumpster Placement: Property owners must agree to terms and conditions for JPO, LLC dba
Gretna Containers to deliver a dumpster to their property. Please be sure to contact the property
owner to get permission before placing an order with JPO, LLC dba Gretna Containers. You will
be responsible as the customer for all terms and conditions. Dumpsters will not be placed in any
place from which a driver thinks s/he may have difficulty retrieving the full dumpster. Therefore,
a driver can refuse placement if s/he anticipates it may cause a problem in the future but will
attempt to offer a reasonable alternative for dumpster placement. The customer agrees not to
move the dumpster from the original location the driver has placed it. All other companies
are prohibited from moving our dumpster or property. You are liable for all damage incurred to
the dumpster or property if the dumpster has been transferred from the original placement.
Before requesting yard placement, please know that ruts and damages can occur to the yard
with our heavy equipment that we are not responsible for. The customer may provide a sheet of
plywood measuring 4 X 8 or larger on the driveway for us to use to help protect the driveway.
Please let the office know you will be providing plywood for the driver to use. All plywood will be
left behind for reuse unless the customer notifies the office to request disposal at the time of
pickup. For online orders, please let us know if plywood will be on site for the driver to use in
your placement instructions. All gate openings must be 9- feet wide for our trucks to fit.
Customer accepts full responsibility for equipment and custody of dumpster(s) against all claims
resulting in customer's use. JPO, LLC dba Gretna Containers will not block other companies
onsite, sidewalks, and alleyways. If you request the dumpster to block a vehicle, please notify
the office to notate your account.
Parking Permit: A permit is required if the dumpster is not placed on your property. Parking
permits are required for city streets, sidewalks, cul-de-sac, or other public rights-of-way. To set
up a street parking permit, contact your city for further assistance. Be sure to let your city know
you are ordering from JPO, LLC dba Gretna Containers, so they pull our certificate of insurance
and provide you with the correct information. The customer's responsibility is to meet all
permitting requirements as the property or business owner.
City of Omaha (402)-444-4978 City of Council Bluffs (712)-890-5296
Weather Conditions & Delays: JPO, LLC dba Gretna Containers is not liable for failure to
perform on time due to circumstances beyond our control, such as weather, traffic, or landfill
shutting down for any reason necessary. If the weather has rain, snow, sleet, or hail while the
dumpster is in your possession, please understand that JPO, LLC dba Gretna Containers has
no control over these events caused by mother nature. The customer has the option of placing a
tarp, sheets, plywood, or any other type of barrier over the dumpster to prevent the entry of
weather conditions. All dumpsters have holes in the corners to allow water to drain. Please
remove personal barriers from the dumpster on or before the pick-up date. JPO, LLC dba
Gretna Containers is not responsible for removing any barriers left on the dumpster; if left
behind, it will go with the dumpster to the dumping site. JPO, LLC dba Gretna Containers is not
responsible for the additional weight overages resulting from mother nature. Please note that
weight overages resulting from mother nature are extremely rare. If any delays come up, we will
contact you by phone with an update.
Customer Agreement: The customer accepts liability for any/all damage utilized by the
company trucks or dumpsters, pavement, driving surfaces, roads, lawns, fences, mailboxes,
trees, shrubbery, or any other area involving dumpster placement. The customer warrants that
any access/location provided for the company equipment is enough to bear the weight of all
equipment and vehicles required to perform the service. JPO, LLC dba Gretna Containers shall
not be responsible for any damage to pavement or accompanying sub-surface or any route
necessary to perform the services contracted. Also, to perform the services herein employed,
JPO, LLC dba Gretna Containers shall not be responsible for any damage. Damage done to the
dumpster while it is in the customer's possession will be assessed, and the cost of repairs will
be billed to the customer. JPO, LLC dba Gretna Containers prohibit customers and other
companies from moving the dumpster. Companies that smash trash are also forbidden from
doing so in our dumpsters due to damages they could cause to JPO, LLC dba Gretna
Containers property.
Proper Loading: It is essential to make sure the rear door on the dumpster is closed all the way
and locked before you finish loading the dumpster. Please do not force the back door shut with
trash in the way. This could prevent the door from closing correctly. All dumpsters that arrive
onsite have rear doors that are in working condition. It is the only way the truck can dump the
dumpster at the landfill/transfer station. JPO, LLC dba Gretna Containers cannot be held
responsible for rear doors on the dumpster that may be hard to open due to rust and weather
conditions. If you have any issues with getting the door to open or close, please contact our
office to make us aware so we can notify the driver. If you would like the driver to leave the back
door open for you, please make sure to contact the office before your dumpster arrives, and we
will be happy to notify the driver for you. Drivers will not pick up any items around the dumpster
or up against the dumpster and throw them in. When the driver arrives, all trash being hauled
away must be inside the dumpster, ready to go. The driver has a schedule to stay on and
cannot wait for you to finish throwing items in the dumpster.
*ALL LOADS MUST BE LEVEL AND SAFE FOR HAULING. IF THE LOAD IS NOT LEVEL
AND SAFE, THE DRIVER MAY REMOVE ITEMS TO CORRECT THE ISSUE. IF THE DRIVER
CAN NOT PICK UP THE CONTAINER DUE TO LACK OF LOAD SAFETY, THE CUSTOMER
WILL BE CHARGED A TRIP CHARGE AND IS RESPONSIBLE FOR OFFLOADING THE
DUMPSTER. THE DOT WILL ENFORCE THIS LAW FOR ALL COMPANIES TO ENSURE
EVERYONE'S SAFETY ON THE ROADS.
Prohibited Items: Prohibited items include dirt, rock, concrete, tires, batteries, appliances freon,
asbestos, gas, oil, air conditioners, paint, paint drums, and lacquers, solvents or liquids of any
type, wet cement, toxic or hazardous waste, medical or infectious waste, dead animals, no fires,
or smoldering materials in dumpsters. Defined by local, state, or federal regulations any items of
this nature detected at the time of disposal, the customer will be responsible for additional fees
and proper disposal. Any content added by a third party is not the responsibility of JPO, LLC
dba Gretna Containers and is still subject to fees. If you have items you are not sure of, contact
our office, and we will be happy to help you dispose of your items properly. Please check with
your city for appropriate disposal/drop-off sites for prohibited items.
Payment & Billing: Dumpster rentals must be paid in full with a credit card/bank card over the
phone or online before we will deliver. We do not accept cash, money orders, or checks. By
ordering an empty and return or switch out, you agree to be charged the total price of a new
dumpster along with any overages in the rental period, rental fees, and the weight limit starts
over as a new dumpster rental each time. JPO, LLC dba Gretna Containers reserves the right to
charge your credit card for any prohibited items found in the dumpster or for a dumpster that
cannot be safely hauled. Customers who fail to pay a balance within 30-days will be sent to
collections. Customer agrees to pay all costs and expenses for the collection of unpaid
amounts, including without limitation, attorney fees in an amount equal to fifteen percent (15%)
of the balance due, but in no case less than Seven Hundred Fifty Dollars ($750.00) court costs
and other costs allowed by the law; provided, however, that the number of attorney's fees
collected shall not exceed the attorney's fees incurred. All orders placed online are subject to
final approval to ensure you receive the correct dumpster for the job and the service that you
should receive. Any balance or differences will be billed directly to the credit card used at the
time of order. JPO, LLC dba Gretna Containers has the right to charge the customer's card on
file for all fees associated with the customer's account. You will receive a payment receipt and a
final invoice by email for your records after the dumpster has been picked up and weighted.
Contact our office if you need assistance making a payment or would like a copy of your invoice
to be resent to you by email. Please note that all invoices and payment receipts are sent out by
email.
We appreciate you using Gretna Containers. If you have any questions please do not hesitate to
contact us at gretnacontainers@gmail.com or (402)-830-9010
www.gretnacontainers.com
dba Gretna Containers can be found in your confirmation email. Please review and accept the
terms and conditions before your delivery date. By placing an order with JPO, LLC dba Gretna
Containers, you agree to the below mentioned terms and conditions.
Terms & Conditions for JPO, LLC dba Gretna Containers
Delivery & Pick-up: Seven (7) day rental/week rental period means the day of the week your
dumpster arrives on is the same day the following week the dumpster is picked up on unless
arrangements have been made with the office before your pick-up date. Please note there is
only one Monday in a week; therefore, if your rental is from Monday to Monday, that is a seven
(7) day/week rental period. All deliveries, pick-ups, dump & returns, and switch-outs can run any
time of the day, as early as 5:30 AM and as late as 8:00 PM Monday-Friday. The time of day the
delivery was made does not determine the time of day for pick up the following week.
Scheduling goes in order with the other addresses for that day to run efficiently. We do not
require the customer to be onsite for the delivery or pickup of the dumpster. However, please be
as specific as possible when answering the delivery placement questions. Suppose an onsite
contact is unavailable for questions over the phone or in-person regarding delivery or pick-up. In
that case, you will be responsible for all charges involving the trip charge or relocation of the
dumpster. All communication must go through the office. Drivers are not authorized to make
changes to the schedule.
*Please do not block the dumpster in.
Holidays & Weekends: JPO, LLC dba Gretna Containers does not provide service on Sundays
or Holidays. Pick-ups will have a delay due to Holidays; please plan accordingly. If you are
unsure of your dates for delivery or pick-up, contact our office, and we will be happy to assist
you.
Failed Attempt: A $75.00 trip charge will apply if the delivery, pick-up, or switch out was
unsuccessful inside city limits. Failed attempt includes but is not limited to the dumpster being
blocked in, turning the driver away for a scheduled service, dumpster not being loaded correctly
for safe hauling. JPO, LLC dba Gretna Containers has the right to access our property at any
time necessary. It is vital to move parked vehicles, objects, and snow removal, which needs to
be completed before arriving onsite to access the dumpster. Please keep snow piles away from
the front of the dumpster; it will restrict the pick-up of the dumpster. If we cannot remove the
dumpster when the pick-up is scheduled because it is blocked in, a trip charge of $75.00 will
apply along with any accrued days. A daily fee of $20.00 per extra day will apply after the
seventh (7) day until the dumpster is removed. Please communicate with the office to avoid any
failed attempts.
Extension Request: Please call the office Monday - Friday at least 48 hours in advance of your
scheduled pick-up date so we can do our best to accommodate your extension request.
Extending your rental will depend on our availability for that day and the size of the dumpster.
Any days accrued after the seventh (7) day will be charged $20.00 per day to the card on file. A
trip charge will apply if you turn the driver away, along with additional daily charges. Please
understand that we do not hold back any extra dumpsters; they are all scheduled to go out to
the next drop-off. When placing your order, adding additional days will ensure availability to hold
onto the dumpster until your project is complete.
*All communication must go through the office. Drivers are not authorized to make
changes to the schedule.
Dumpster Placement: Property owners must agree to terms and conditions for JPO, LLC dba
Gretna Containers to deliver a dumpster to their property. Please be sure to contact the property
owner to get permission before placing an order with JPO, LLC dba Gretna Containers. You will
be responsible as the customer for all terms and conditions. Dumpsters will not be placed in any
place from which a driver thinks s/he may have difficulty retrieving the full dumpster. Therefore,
a driver can refuse placement if s/he anticipates it may cause a problem in the future but will
attempt to offer a reasonable alternative for dumpster placement. The customer agrees not to
move the dumpster from the original location the driver has placed it. All other companies
are prohibited from moving our dumpster or property. You are liable for all damage incurred to
the dumpster or property if the dumpster has been transferred from the original placement.
Before requesting yard placement, please know that ruts and damages can occur to the yard
with our heavy equipment that we are not responsible for. The customer may provide a sheet of
plywood measuring 4 X 8 or larger on the driveway for us to use to help protect the driveway.
Please let the office know you will be providing plywood for the driver to use. All plywood will be
left behind for reuse unless the customer notifies the office to request disposal at the time of
pickup. For online orders, please let us know if plywood will be on site for the driver to use in
your placement instructions. All gate openings must be 9- feet wide for our trucks to fit.
Customer accepts full responsibility for equipment and custody of dumpster(s) against all claims
resulting in customer's use. JPO, LLC dba Gretna Containers will not block other companies
onsite, sidewalks, and alleyways. If you request the dumpster to block a vehicle, please notify
the office to notate your account.
Parking Permit: A permit is required if the dumpster is not placed on your property. Parking
permits are required for city streets, sidewalks, cul-de-sac, or other public rights-of-way. To set
up a street parking permit, contact your city for further assistance. Be sure to let your city know
you are ordering from JPO, LLC dba Gretna Containers, so they pull our certificate of insurance
and provide you with the correct information. The customer's responsibility is to meet all
permitting requirements as the property or business owner.
City of Omaha (402)-444-4978 City of Council Bluffs (712)-890-5296
Weather Conditions & Delays: JPO, LLC dba Gretna Containers is not liable for failure to
perform on time due to circumstances beyond our control, such as weather, traffic, or landfill
shutting down for any reason necessary. If the weather has rain, snow, sleet, or hail while the
dumpster is in your possession, please understand that JPO, LLC dba Gretna Containers has
no control over these events caused by mother nature. The customer has the option of placing a
tarp, sheets, plywood, or any other type of barrier over the dumpster to prevent the entry of
weather conditions. All dumpsters have holes in the corners to allow water to drain. Please
remove personal barriers from the dumpster on or before the pick-up date. JPO, LLC dba
Gretna Containers is not responsible for removing any barriers left on the dumpster; if left
behind, it will go with the dumpster to the dumping site. JPO, LLC dba Gretna Containers is not
responsible for the additional weight overages resulting from mother nature. Please note that
weight overages resulting from mother nature are extremely rare. If any delays come up, we will
contact you by phone with an update.
Customer Agreement: The customer accepts liability for any/all damage utilized by the
company trucks or dumpsters, pavement, driving surfaces, roads, lawns, fences, mailboxes,
trees, shrubbery, or any other area involving dumpster placement. The customer warrants that
any access/location provided for the company equipment is enough to bear the weight of all
equipment and vehicles required to perform the service. JPO, LLC dba Gretna Containers shall
not be responsible for any damage to pavement or accompanying sub-surface or any route
necessary to perform the services contracted. Also, to perform the services herein employed,
JPO, LLC dba Gretna Containers shall not be responsible for any damage. Damage done to the
dumpster while it is in the customer's possession will be assessed, and the cost of repairs will
be billed to the customer. JPO, LLC dba Gretna Containers prohibit customers and other
companies from moving the dumpster. Companies that smash trash are also forbidden from
doing so in our dumpsters due to damages they could cause to JPO, LLC dba Gretna
Containers property.
Proper Loading: It is essential to make sure the rear door on the dumpster is closed all the way
and locked before you finish loading the dumpster. Please do not force the back door shut with
trash in the way. This could prevent the door from closing correctly. All dumpsters that arrive
onsite have rear doors that are in working condition. It is the only way the truck can dump the
dumpster at the landfill/transfer station. JPO, LLC dba Gretna Containers cannot be held
responsible for rear doors on the dumpster that may be hard to open due to rust and weather
conditions. If you have any issues with getting the door to open or close, please contact our
office to make us aware so we can notify the driver. If you would like the driver to leave the back
door open for you, please make sure to contact the office before your dumpster arrives, and we
will be happy to notify the driver for you. Drivers will not pick up any items around the dumpster
or up against the dumpster and throw them in. When the driver arrives, all trash being hauled
away must be inside the dumpster, ready to go. The driver has a schedule to stay on and
cannot wait for you to finish throwing items in the dumpster.
*ALL LOADS MUST BE LEVEL AND SAFE FOR HAULING. IF THE LOAD IS NOT LEVEL
AND SAFE, THE DRIVER MAY REMOVE ITEMS TO CORRECT THE ISSUE. IF THE DRIVER
CAN NOT PICK UP THE CONTAINER DUE TO LACK OF LOAD SAFETY, THE CUSTOMER
WILL BE CHARGED A TRIP CHARGE AND IS RESPONSIBLE FOR OFFLOADING THE
DUMPSTER. THE DOT WILL ENFORCE THIS LAW FOR ALL COMPANIES TO ENSURE
EVERYONE'S SAFETY ON THE ROADS.
Prohibited Items: Prohibited items include dirt, rock, concrete, tires, batteries, appliances freon,
asbestos, gas, oil, air conditioners, paint, paint drums, and lacquers, solvents or liquids of any
type, wet cement, toxic or hazardous waste, medical or infectious waste, dead animals, no fires,
or smoldering materials in dumpsters. Defined by local, state, or federal regulations any items of
this nature detected at the time of disposal, the customer will be responsible for additional fees
and proper disposal. Any content added by a third party is not the responsibility of JPO, LLC
dba Gretna Containers and is still subject to fees. If you have items you are not sure of, contact
our office, and we will be happy to help you dispose of your items properly. Please check with
your city for appropriate disposal/drop-off sites for prohibited items.
Payment & Billing: Dumpster rentals must be paid in full with a credit card/bank card over the
phone or online before we will deliver. We do not accept cash, money orders, or checks. By
ordering an empty and return or switch out, you agree to be charged the total price of a new
dumpster along with any overages in the rental period, rental fees, and the weight limit starts
over as a new dumpster rental each time. JPO, LLC dba Gretna Containers reserves the right to
charge your credit card for any prohibited items found in the dumpster or for a dumpster that
cannot be safely hauled. Customers who fail to pay a balance within 30-days will be sent to
collections. Customer agrees to pay all costs and expenses for the collection of unpaid
amounts, including without limitation, attorney fees in an amount equal to fifteen percent (15%)
of the balance due, but in no case less than Seven Hundred Fifty Dollars ($750.00) court costs
and other costs allowed by the law; provided, however, that the number of attorney's fees
collected shall not exceed the attorney's fees incurred. All orders placed online are subject to
final approval to ensure you receive the correct dumpster for the job and the service that you
should receive. Any balance or differences will be billed directly to the credit card used at the
time of order. JPO, LLC dba Gretna Containers has the right to charge the customer's card on
file for all fees associated with the customer's account. You will receive a payment receipt and a
final invoice by email for your records after the dumpster has been picked up and weighted.
Contact our office if you need assistance making a payment or would like a copy of your invoice
to be resent to you by email. Please note that all invoices and payment receipts are sent out by
email.
We appreciate you using Gretna Containers. If you have any questions please do not hesitate to
contact us at gretnacontainers@gmail.com or (402)-830-9010
www.gretnacontainers.com
